Food and Beverage SOP
Daily food and beverage service SOP covering pre-service briefing, guest greeting standards, allergen protocol, and beverage service.
- Estimated time
- 15 min
- Frequency
- daily
- Business type
- restaurant
- Category
- training
- Role
- fnb manager
- Role
- server
- Role
- bartender
- Role
- host
Purpose
Ensure consistent food and beverage service standards across all front-of-house staff every shift.
F&B staff complete this food and beverage SOP at pre-service briefing. Review reservations, confirm allergen protocol, and brief the team on wine list and cocktail specs before doors open.
Pre-Service
Prepare the F&B team before guests arrive.
-
Uniform and grooming standards met
-
Floor plan and section assignments reviewed
-
Reservations and VIP notes reviewed
-
Pre-service notes or 86 items (optional)
Note
Service Standards
Confirm guest service protocols.
-
Guest greeting script reviewed
-
Daily specials and upselling brief covered
-
Allergen communication protocol confirmed
Pass / Fail
Beverage Service
Brief the team on beverage offerings.
-
Wine list features reviewed
-
Cocktail specs and new drinks briefed
-
Responsible alcohol service policy reviewed
Pass / Fail
Shift Handoff
Debrief at end of service.
-
End-of-shift F&B debrief completed
Frequently Asked Questions
- Who should complete the food and beverage SOP?
- All F&B staff attend the pre-service briefing. The F&B manager leads the checklist and signs off before service begins.
- What is food and beverage service in a restaurant?
- Food and beverage (F&B) service covers everything guests experience: greeting, seating, order taking, food delivery, beverage service, and payment. This SOP standardizes those steps.
- Why is allergen protocol a pass/fail item?
- Allergen mistakes cause serious health incidents. Every server must confirm they understand the current allergen protocol before taking orders.
- Does this SOP cover bar service?
- Yes. The beverage service section covers wine list, cocktail specs, and responsible alcohol service alongside dining room standards.
- How often should the F&B SOP be completed?
- Daily at every pre-service briefing: lunch and dinner shifts each get their own run of this checklist.