Cash Handling SOP
Train every cashier and server who handles cash on this SOP. Complete shift-start counts before the first transaction and blind counts at shift end. Managers investigate any discrepancy before deposit.
~15 min
Progress0% Complete
Cash drawer counted and verified
Starting float amount (USD)
POS terminal logged in and operational
Till assigned to one cashier only
Drawer locked when unattended
Large bills dropped per house policy
No personal cash mixed in drawer
Voids and comps approved by manager
Change counted back to guest
Bills placed face-up toward guest
Refund policy followed
Transaction notes or exceptions
Blind drawer count completed
Deposit prepared per house schedule
Discrepancies reported to manager immediately
Cashier signature on closeout